Help with subscription

I was charged $9.99 from SG*TheChatPro on June 7, 2026 but I cannot find this subscription on any device. Please cancel it and refund me.

Gepostet am 07. Juni 2026 09:29

Antworten
Frage gekennzeichnet als Höchstrangige Antwort

Gepostet am 07. Juni 2026 11:13

Hello anthony130,


paul129 is right: this is a user community, so nobody here can cancel a subscription or issue a refund for you.


First check whether the charge is actually connected to your Apple Account:


https://reportaproblem.apple.com


Sign in there and look for the purchase or subscription. If it appears, you can request a refund from that page. You can also check your subscriptions under Settings > your name > Subscriptions.


If the charge does not appear in your Apple purchase history at all, it may not have been billed through Apple. In that case, contact your card issuer or bank and don’t post card details, order numbers or Apple Account information here.


Just a gentle reminder: we also have a dedicated English Apple Support Community at Official Apple Support Community.


Best regards 🌺

PreCognition

3 Antworten
Frage gekennzeichnet als Höchstrangige Antwort

07. Juni 2026 11:13 als Antwort auf anthony130

Hello anthony130,


paul129 is right: this is a user community, so nobody here can cancel a subscription or issue a refund for you.


First check whether the charge is actually connected to your Apple Account:


https://reportaproblem.apple.com


Sign in there and look for the purchase or subscription. If it appears, you can request a refund from that page. You can also check your subscriptions under Settings > your name > Subscriptions.


If the charge does not appear in your Apple purchase history at all, it may not have been billed through Apple. In that case, contact your card issuer or bank and don’t post card details, order numbers or Apple Account information here.


Just a gentle reminder: we also have a dedicated English Apple Support Community at Official Apple Support Community.


Best regards 🌺

PreCognition

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Help with subscription

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