не могу связаться с потдержкой для решения попроса gpt

Hello Apple Support,

I’m contacting you regarding an issue with my ChatGPT subscription purchased through the App Store.

Initially, I purchased a $100 ChatGPT subscription. After using it for approximately one week, I realized that I needed a higher usage limit, so I decided to upgrade to the $200 plan.

When I upgraded, I was charged the full $200, without a prorated adjustment or credit for the remaining period of my original $100 subscription.

I contacted support to ask for the billing to be corrected. As a result, the $200 payment was refunded, but at the same time, my original $100 subscription was also cancelled/removed, including the remaining unused usage that was still available to me.

I did not request the cancellation of my original $100 subscription, and I did not request a refund of that original purchase. I only wanted the $200 charge to be corrected.

The original $100 subscription had already been paid for, and there was still unused time/usage remaining on it.

I would therefore kindly ask you to:

1. Review my App Store purchase and refund history.
2. Restore my original $100 ChatGPT subscription.
3. Restore the remaining unused usage/benefits associated with that subscription, if possible.
4. Please do not charge me another $100, as the original subscription was already paid for.
5. If the subscription cannot be restored automatically, please advise me on how the remaining paid benefits can be reinstated.

I can provide receipts and screenshots showing the original $100 purchase, the subsequent $200 purchase, and the $200 refund.

I would really appreciate your help in resolving this issue, as I did not intend to cancel or forfeit the original subscription that I had already paid for.

Thank you very much for your assistance.

Best regards,

***@icloud.com

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