Final Fantasy XV Pocket Edition Sync failed Please check your internet connection and icloud login status.

Final Fantasy XV Pocket Edition :

"Sync failed Please check your internet connection and icloud login status."

Name of Device: IPAD AIR WI-FI 256GB SPACE GRAY-BNL (3rd Generation)

Device Model Number: MUUQ2NF/A

OS Version: 16

Is the device jailbroken or rooted?:  no

Date Issue First Occurred: long time ago

Error Message (if applicable): Sync failed Please check your Internet connection and icloud login status.

When does the error occur? Have a save locally. After, going to "settings" and click "Sync to cloud"

How often does the error occur?:  every time.

Detailed steps that led to the error: Have a save locally. After, going to "settings" and click "Sync to cloud"

It's an ipad (ipadOS), i don't have a SIM card in it.

wifi tested and work.

software update checked: ipadOS 16.1.1