Urgent Request for Refund

Dear Appel Team,

I hope this message finds you well. I am writing to you with a heavy heart and deep embarrassment regarding an unintended subscription charge.

By mistake, I have subscribed to the annual plan for 94 euros. I did not intend to make this purchase, and it has caused me a great deal of distress, as I am currently a student and cannot afford this expense.

The payment has just been processed, and although it has not yet been deducted from my account, it will be in the next few days. I am kindly requesting your urgent assistance to cancel this transaction and process a refund.

I sincerely apologize for any inconvenience caused and would greatly appreciate your understanding and support in resolving this matter as soon as possible.

Thank you very much for your attention and help.

Best regards,

Eve *****

[Modifié par l’Hôte]