Hi,
I'm very worried, what should I do?
My screen is giving me a glitch. It's stable but then it glitches, so strange, just a couple of seconds.
It glitched on safe mode, on standard mode and even on Apple logo on reboot.
The computer is so new, 13 months, a Pro m3 max.
Was it supposed to have this screen glitch?
Could it be a software issue causing this glitch or it's definitely a hardware issue?
Thanks, Best,
André.
MacBook Pro 14″, macOS 15.5
Hello, AndréGabriel!
I perfectly understand your concern about the intermittent "Screen Glitch" you're experiencing on your new MacBook Pro M3 Max. It's truly frustrating, especially on such a new and powerful device.
First of all, it's important to clarify that no, a screen glitch like the one you describe is not normal behavior for a new MacBook Pro, nor for any Mac. Your device should function flawlessly.
Considering that the problem occurs intermittently and in different modes (including safe mode and during boot), this could indicate either a software or a hardware issue.
To try to isolate the cause and, hopefully, resolve the problem, I suggest some diagnostic steps you can try:
What to do if the problem persists:
If the glitch continues after these steps, it is very likely a hardware issue. In this case, the most important recommendation is to contact Apple Support directly or schedule an appointment at an Apple Store or Authorized Apple Service Provider.
They have the necessary tools and expertise to perform a more in-depth and accurate diagnosis, identify the root cause of the problem, and arrange for any necessary repairs. Since your Mac is only 13 months old, it is essential that a certified technician evaluates the situation.
You can find contact and scheduling options on the official Apple support website: Official Apple Support.
I hope this guidance helps resolve the issue quickly and that you can enjoy your MacBook Pro to the fullest! If you have any more questions or need help with anything else, just let me know!
Hello, AndréGabriel!
I perfectly understand your concern about the intermittent "Screen Glitch" you're experiencing on your new MacBook Pro M3 Max. It's truly frustrating, especially on such a new and powerful device.
First of all, it's important to clarify that no, a screen glitch like the one you describe is not normal behavior for a new MacBook Pro, nor for any Mac. Your device should function flawlessly.
Considering that the problem occurs intermittently and in different modes (including safe mode and during boot), this could indicate either a software or a hardware issue.
To try to isolate the cause and, hopefully, resolve the problem, I suggest some diagnostic steps you can try:
What to do if the problem persists:
If the glitch continues after these steps, it is very likely a hardware issue. In this case, the most important recommendation is to contact Apple Support directly or schedule an appointment at an Apple Store or Authorized Apple Service Provider.
They have the necessary tools and expertise to perform a more in-depth and accurate diagnosis, identify the root cause of the problem, and arrange for any necessary repairs. Since your Mac is only 13 months old, it is essential that a certified technician evaluates the situation.
You can find contact and scheduling options on the official Apple support website: Official Apple Support.
I hope this guidance helps resolve the issue quickly and that you can enjoy your MacBook Pro to the fullest! If you have any more questions or need help with anything else, just let me know!
Screen Glitch
