Apple Arcade shows that Disney Dreamlight Valley app is compatible but the app shows it's not

My son and I were also outraged that the game was available for download on Apple Arcade but didn't work. Remove it from your subscription and don't mislead your users.

And the iPad 9th generation? They’re stating it works!

I have a iPad 9th gen and I can’t play i downloaded it but it’s giving that message.. Not compatible

I managed to send a review on Arcade regarding this problem. I had been suffering with my health and when I heard this Disney game would be released on Arcade I finally had something to be excited about.

Imagine how many Apple Arcade subscriptions were taken out prior to the release of this game simply because of this Disney game but unfortunately owned a 9th generation

Why does it work with iPad 9th generation?

Please report this to Apple directly. They won’t read it here. Product Feedback - Apple. There is no form for Apple Arcade specifically, so choose a relevant other instead, e.g. your device.

This should be solvable within the existing setup. Every regular app in the App Store only shows for supported devices.

Literally having the same issue, my ipad is listed under the system requirements list, yet i’m getting told my device isn't supported?! 🙄🤔

Ich finde das auch unpassend!!! Man zahlt 400,-€uro/Jahr Apple-Abo und hat ein realativ neues IPad. Und dann wird im Arcade-Store das Disney-Dreamlight gehipped, aber es läuft nicht auf dem IPad 8. Generation. Das ist Unprofessionalität!!! Früher konnte man dann wenigstens ein Spiel erst gar nicht downloaden! Aber jetzt lädt man es 5 Minuten runter. Dann kommt als erste Meldung „Speicherplatz reicht nicht“. Dann habe ich Speicherplatz frei gemacht und dann kam „Spiel ist nicht kompatibel“. Schade Apple… das ist nicht nur peinlich, es ist unnütze Energieverschwendung und eine Abzocke. Solche Pannen schaffen Wechselstimmung.

Und ganz clever: Man kann nicht mal bei Arcade eine Beurteilung abgeben. Willkommen im digitalen Zeitalter 🤣

I have this iPad, &i am getting an error message when open the app. Am I doing it wrong? And yes ido have arcade

Same I literally did everything I could and it still won’t work 😡😤🤬😠👿

Hi!

You should report the mismatch on the App Store to Gameloft.