factory reset iPhone S

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factory reset iPhone S

I tried the way it is described in the support section here, but it won't work.

I have the iPhone disconnected from the computer. The phone is locked (my daughter forgot the passcode). I turn it off as described. I connect it and turn it on, holding the key but the phone will go to lock screen.

When I turn it on and then connect it - same.

When I keep pressing the button all the time it vibrates sometimes, but nothing happens.

During the pandemic I am not eager to go to my local store

Help is very much appreciated

iPhone SE

Gepostet am 23. Feb. 2021 01:55

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Answer 1

Höchstrangige Antwort

Ingo1127

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23. Feb. 2021 04:49 als Antwort auf dmr

Can you perform a forced restart?

If this is an iPhone SE 1st generation, press and hold the Home- and Sleep/Wake button for at least 10sec, until the Apple logo comes back again on the home screen.

If an iPhone SE 2nd generation: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

If this works, try again:

Connect the phone to the computer, and make sure, that iTunes recognizes the phone.

Then force restart the device and keep holding the buttons, until you see the "Connect to iTunes screen".

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Answer 2

23. Feb. 2021 02:00 als Antwort auf dmr

Try this: If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

(This is the German Apple Community)

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Answer 3

23. Feb. 2021 03:01 als Antwort auf dmr

Did you already follow the steps in this article, to connect in recovery mode?

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Answer 4

dmr Autor

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23. Feb. 2021 02:31 als Antwort auf emil1887

Thank you for your reply but I did exactly this... The problem is that the phone won't set to recovery mode. It shows the apple logo - I connect it and keep pressing the button - the phone shows the Lock Screen. I connect it and press the button then - the phone vibrates and shows the Lock Screen. If I keep pressing the button the phone vibrates sometimes, but won't go into recovery mode.

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Answer 5

dmr Autor

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23. Feb. 2021 04:37 als Antwort auf Ingo1127

yes. It won't work - see above

but thanks for your input

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Answer 6

dmr Autor

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23. Feb. 2021 04:53 als Antwort auf Ingo1127

I found that out this instant. Thing is, this is not mentioned on the support page where I looked before! Thank you for your time and help

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Answer 7

23. Feb. 2021 05:05 als Antwort auf dmr

You're welcome 🙂

Yes, in case of the SE 1st gen, it is kind of hidden, since only the iPhone 6s is being mentioned, and the SE is a newer model in-between.

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Answer 8

dmr Autor

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23. Feb. 2021 05:24 als Antwort auf Ingo1127

Funny thing: new problem. First time since I tried Music opens and downloads software. But then it ends, the iPhone restarts but the iPhone is still locked.

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Answer 9

23. Feb. 2021 05:34 als Antwort auf dmr

Are you using a Mac or a PC?

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Answer 10

dmr Autor

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23. Feb. 2021 05:40 als Antwort auf Ingo1127

Ingo1127 schrieb:

Are you using a Mac or a PC?

Mac - but yeah! got it. After two or three times restarting it finally installed the software and made the factory reset.

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Answer 11

23. Feb. 2021 05:47 als Antwort auf dmr

There are a few extra files, that have to be downloaded, for example the cellular settings for the carrier, but after that your phone should be fine 🙂

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factory reset iPhone S

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