eSIM stopped working after iOS 16.3.1 update

Hey hansolo312,

If you're having trouble activating your eSIM on your iPhone 14 Pro after updating to iOS 16.3.1, here are a few things you can try:

1. Restart your iPhone: Sometimes, simply restarting your iPhone can help fix any issues with the eSIM. To do this, press and hold the power button until the "slide to power off" option appears. Slide the button to the right to turn off your iPhone, and then press and hold the power button again until the Apple logo appears.
2. Check your cellular plan: Make sure your cellular plan supports eSIM and that it is still active. Contact your carrier if necessary.
3. Delete and re-add the eSIM another time. If it still doesn't work, try deleting the eSIM and re-adding it.
4. Reset network settings: Go to Settings > General > Reset > Reset Network Settings. This will reset your Wi-Fi, cellular, and VPN settings, as well as your saved Wi-Fi passwords.

If none of these steps work, contact your carrier for further assistance, as there may be an issue with your account or the eSIM itself.

PS: You are using the German Apple Support Community – next time please use the english one…

Hello! 

Thank you for posting in the Apple Support Community. 

We have a community for English here: discussions.apple.com. 

Since you’ve posted in English, we’d be happy to see you join us there.

Thanks!