Apps können nicht mit Guthaben gekauft werden
Ich habe eine Aufladekarte gekauft und den Code eingegeben Wenn ich aus einem Programm kaufen möchte, kann ich nicht kaufen
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Did you get the error message, that the AppStore and iTunes account has been disabled? If so, contact Apple Support about that, only they can help in this situation. Click the blue link in the text below as a first step:
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If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.
When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.
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copied from: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support
You can also give them a call by selecting the phone number for your region from this Appel page:
Apple für Support und Service kontaktieren - Apple Support (DE)