Logitech Keys To Go not opening Emoji keyboard on iPad

Hello, I use the officially supported Logitech Keys To Go Keyboard for typing on my iPad Pro 12.9 4th Generation with iPadOS 17.1.1.

Before this, I used another keyboard. With it, I could press the globe button to not only change language, but also to open the Emoji keyboard. With the Logi keyboard, I can only switch between languages, even though I activated the option to open the Emoji keyboard in the hardware-keyboard settings:

To open the Emoji Keyboard I have to manually open it like this:

Is there any way to make the „press globe to open Emoji keyboard“ option actually work with the Logitech Keys To Go?

Thanks for your help in advance.

iPad Pro, iPadOS 17

Gepostet am 16. Nov. 2023 10:05

Antworten
1 Antwort

16. Nov. 2023 11:14 als Antwort auf mr-gimi

Hello!


We're grateful for your participation in the Apple Support Community. To troubleshoot, make sure your Logitech keyboard has the latest firmware update and that your iPad's language and region settings are correct. You can also try resetting the keyboard settings on your iPad. If the issue persists, it's a good idea to reach out to Logitech support for specific assistance or explore third-party keyboard apps on the App Store. For personalized help, you can contact Apple Support as well.


For those who prefer English, we have an exclusive community available at discussions.apple.com. As your post is in English, we cordially encourage you to join our English-speaking community there.


Best regards!

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Logitech Keys To Go not opening Emoji keyboard on iPad

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