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Can't block pop up ads on Safari

I did every way on apple support to block pop up ads on Safari but nothing worked. I did choose "block pop-up Websites" on the setting of safari, check the expansion, allow to get warnings for unverified websites, restarted the MacBook and update to the newest MacOS but nothing worked. I also try to figure if there's any virus apps but for sure there is not. Because I just reset this MacBook 3 days ago and the only App that was installed till now is Discord. Mine is MacBook Air 2020. How can I fix this problem now?


Thank you for your help in advance

Gepostet am 01. Juni 2024 21:24

Antworten
Frage gekennzeichnet als Höchstrangige Antwort

Gepostet am 02. Juni 2024 06:48

Greetings!


We appreciate your post in the Apple Support Community. Here are a few additional steps you can take: Check Safari extensions by going to Safari > Preferences > Extensions and disabling all extensions, then re-enabling them one by one to find the problematic one. Clear cache and cookies by going to Safari > Preferences > Privacy, clicking Manage Website Data and removing all data. Also, go to Safari > Preferences > Advanced, enable Show Develop menu, and select Empty Caches from the Develop menu. If it persists, consider visiting an Apple Store or contacting Apple Support.


For English speakers, we have a dedicated community right here: discussions.apple.com. Since your message is in English, we warmly invite you to join us in that community.


Good luck!


○ Apple Support ○ Hotline: Tel.: 0800 6645 451 (DE) ○ 0800 220325 (AT) ○ 0800 00 1853 (CH) ○ 

5 Antworten
Frage gekennzeichnet als Höchstrangige Antwort

02. Juni 2024 06:48 als Antwort auf whalien

Greetings!


We appreciate your post in the Apple Support Community. Here are a few additional steps you can take: Check Safari extensions by going to Safari > Preferences > Extensions and disabling all extensions, then re-enabling them one by one to find the problematic one. Clear cache and cookies by going to Safari > Preferences > Privacy, clicking Manage Website Data and removing all data. Also, go to Safari > Preferences > Advanced, enable Show Develop menu, and select Empty Caches from the Develop menu. If it persists, consider visiting an Apple Store or contacting Apple Support.


For English speakers, we have a dedicated community right here: discussions.apple.com. Since your message is in English, we warmly invite you to join us in that community.


Good luck!


○ Apple Support ○ Hotline: Tel.: 0800 6645 451 (DE) ○ 0800 220325 (AT) ○ 0800 00 1853 (CH) ○ 

01. Juni 2024 22:11 als Antwort auf whalien

Hallo,


du bist hier in der deutschen Community. Um die Kommunikation effizient zu gestalten, möchten wir dich bitten, hier in Deutsch zu posten. Solltest du sprachliche Probleme haben, benutze eine Übersetzungshilfe wie DeepL oder Google/Apple Translate. Solltest du lieber in Englisch posten wollen, bitten wir dich, in die englische Community zu wechseln.


LG, Dutchman

Can't block pop up ads on Safari

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