Hello!
Thank you for posting in the Apple Support Community. If you're having trouble recovering your Apple ID and have already tried the standard methods, try the following steps. Go to iforgot.apple.com and enter your Apple ID email. Follow the on-screen instructions to reset your password. If that doesn’t work, contact Apple Support directly and explain your situation.
We have a community for English here: discussions.apple.com. Since you’ve posted in English, we’d be happy to see you join us there.
Thanks!
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