Size of the watch strap

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Size of the watch strap

I purchased a new apple iwatch, and used the size guide to purchase the strap but it is way too big and hangs off my wrist. I am told by phone support I cannot return just the strap, I have to return the whole watch. But if I now do this the iwatch in my chosen colour and size is no longer available.

My closest store is barcelona, a plane ride away.

This is very frustrating, when I am usually so happy with apples service.

I think there should be a system to change watch straps, if they are the wrong size. and also the watch strap measurer is not correct, this needs looking at.

I would be grateful for a solution before my period for return runs out on 21st.

Apple Watch SE, watchOS 7

Publicado el 8/09/2021 06:14 a.m.

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Answer 1

13/09/2021 12:10 a.m. en respuesta a Saragracep

Hello there Saragracep

Thanks for stopping by the apple community.

Excuse me first of all since my English is not very good.

Sorry to read this that you comment on the Apple Watch straps.

In your situation, as you say that you will spend the 21st in Barcelona in one of the 2 stores that apple has, to see if they give you a solution in this regard, explain the problem you have had to see if they give you another solution to the Regarding because as you say the watch that you have bought there is no more in Stock of the color and size you want.

I think that they will give you some solution and a bad one, if you are in the store, you can look and try on one of the straps that they can see that it can go more with your style.

Sometimes, because we do not know the colors of the type of straps, we do not know the things that we are missing.

I hope you can solve it and you will tell us how it went, but I already told you, I would look at other types of straps and colors for my Watch model that surely the people of the store will know how to advise you well.

Greetings

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Size of the watch strap

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