Voter dans la communauté ⬆️⬇️

Si vous aimez les contributions d'autres utilisateurs, vous pouvez le montrer par une évaluation positive et, si vous êtes connecté, des points seront attribués. Pour en savoir plus sur notre système d'évaluation visitez Tout sur le vote au sein de la communaut… - Communauté Apple


Il semblerait que plus personne ne soit actif dans cette discussion. Si vous souhaitez reprendre la conversation, posez simplement une nouvelle question.

Billing problem

I’ve got a card.

My payments for itune and icloud were effected.

My card got expired.

I’ve got my new card.

There was money in account where for the first month after my new card the payment was done expect for itune because of insufficient money. BUT payment for icloud was done automatically.

When i recharged my card to pay itune and when i am trying to effect the payment, it was not authorized.

How is this possible?

If there had been a problem with my bank, the payment for icloud would not have been authorized.

How come, with my new card, payment for icloud was effected and payment for itune there’s a problem even though I recharged it?

Publiée le 7 févr. 2018 à 21h36

Répondre
1 réponse

Le 8 févr. 2018 à 11h52 en réponse à himanish

Hey,


Maybe this can help explain a bit : How iTunes Store purchases are billed - Apple Support

Also, I'd check if the payment information for iTunes Store are correctly changed or if there's another issue with this particular purchase : If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store - Apple Sup…

I think iCloud payments are not dealt with the same way or going through the same process or whatever 🙂

Billing problem

Bienvenue dans la Communauté d’assistance Apple
Un forum où les clients Apple s’entraident avec leurs produits. Faites vos premiers pas avec votre identifiant Apple.