Issue Report - Health App Syncing Incorrect Weight Data

Dear Apple Support Team,

I trust this message finds you well. I am writing to bring to your attention a concerning issue I've encountered with the Health application, specifically related to the syncing of weight data.

Recently, I purchased the Within Body Scale and integrated the Health app to monitor the well-being of my entire family, including myself, my daughter, my son, and my wife. Unfortunately, it appears that the Health app is not adequately distinguishing between individual weight data, resulting in inaccurate calculations for activities like calorie expenditure.

For instance, when engaging in an hour of crossfit, the app ideally estimates around 500 calories burned per hour. However, due to the indiscriminate syncing of my son's weight data with my watch, the calculated calorie expenditure is inaccurately reported as less than 100 calories per hour. This not only compromises the accuracy of health-related statistics but also undermines the intended functionality of the Health app as a comprehensive health tracking tool.

I kindly request your assistance in resolving this issue promptly. It is crucial that the Health app accurately discerns and syncs individual weight data to ensure precise calculations for better health management. Whether there are specific troubleshooting steps that I can follow or if a forthcoming software update is expected to address this issue, I would appreciate any guidance you can provide.

Thank you for your prompt attention to this matter. I am confident that with your support, we can rectify this concern and enhance the functionality of the Health app.

Best regards,

Apple Watch Ultra, watchOS 10

Publiée le 8 févr. 2024 à 05h56

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Issue Report - Health App Syncing Incorrect Weight Data

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