I'm having a problem with a purchase on my Apple account. I received the message: "Your purchase could not be completed." For assistance, contact iTunes Support at [email address/website/contact information]. Please help me .

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Niveau 1

4 points

I'm having a problem with a purchase on my Apple account. I received the message: "Your purchase could not be completed." For assistance, contact iTunes Support at [email address/website/contact information]. Please help me .

I'm having a problem with a purchase on my Apple account. I received the message: "Your purchase could not be completed.

For assistance, contact iTunes Support at [email address/website/contact information].

www.apple.com/support/itunes/ww/. Please help me

Publiée le 10 janv. 2026 à 23h43

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Answer 1

rjldubois

Niveau 6

9 573 points

Le 11 janv. 2026 à 01h10 en réponse à myrthilChristopher

Hello myrthilChristopher, welcome to our French Apple Community Support site. We regret that we cannot assist you in your language, but you will have every opportunity to receive quick and helpful answers by connecting to the English site. Log in here. discussions.apple.com. Thanks.

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I'm having a problem with a purchase on my Apple account. I received the message: "Your purchase could not be completed." For assistance, contact iTunes Support at [email address/website/contact information]. Please help me .

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