I bought I 15€ gift card and I can’t redeem it

It says I have to be at the storefront. But as I’m in the storefront and inside the store it don’t work

iPhone 16, iOS 26

Publiée le 16 févr. 2026 à 06h06

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Question marquée comme Réponse la mieux classée

Publiée le 16 févr. 2026 à 20h20

Please note, this is the French language community for questions and replies in French. For additional assistance in English please post in the English language community. You will get a more speedy response, in English, from a larger community that's active 24/7. --> Official Apple Support Community


Was the card purchased in a different country? If so, this version of the link will take you to the section of the support article about what to do if your code must be redeemed in a different country or region If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support




2 réponses
Question marquée comme Réponse la mieux classée

Le 16 févr. 2026 à 20h20 en réponse à Leonardo28

Please note, this is the French language community for questions and replies in French. For additional assistance in English please post in the English language community. You will get a more speedy response, in English, from a larger community that's active 24/7. --> Official Apple Support Community


Was the card purchased in a different country? If so, this version of the link will take you to the section of the support article about what to do if your code must be redeemed in a different country or region If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support




I bought I 15€ gift card and I can’t redeem it

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