I just bought a Canon G3111 only to find out, when I entered the Canon site to start the setup, that it's not compatible with my OS which is macOS mojave version 10.14.6.
It doesn't give me any options on the site and I've already filled the ink wells and can't return the printer.
Is there anything I can do?
Any help would be greatly appreciated.
MacBook Pro 15″, macOS 10.14
Yes, for what I saw on their website, it only has drivers for Windows, but I saw it works with iOS too, so maybe they now have a solution for macOS.
You should get in touch with Canon support to find out more detailed information on the drivers.
If Canon doesn't have it and you can't return it, last option would be to sell it and get another one compatible with macOS.
It's a bummer, I know, but without the driver you can't do much, and those are to come from the printer manufacturer.
Thank you very much for your reply. I've been trying to contact Canon here but the number they give with the printer doesn't exist. Fingers crossed I'll be able to find them. I'm also going to inform the shop where I bought the printer that they should ask the customer what computer they use before selling. Thanks again.
Problem with Canon Printer incompatible with OS
