I would like a refund for Better Me App. I did not realize there was a immediate charge I thought there was a 7 day free period. Now i have been charged and when I go to Itunes and wish to report a problem it says the app is free and I cannot request a refund. I’ve been already charged on my bank account and I had trouble to cancel my subscription.
iPhone XR, iOS 16
Hello evelina51,
The people reading this are just users and are here to help with technical questions. We are not customer feedback from Apple.
Please contact the credit bank linked to your Apple Pay in your case. You can request a chargeback there if the bank's deadlines / options have not yet expired.
> Get a refund for purchases made with credit or debit cards using Apple Pay - Apple Support
> Rückerstattung für Einkäufe erhalten, die mit Kredit- oder Debitkarten mit Apple Pay getätigt wurden
I would like to provide you with the entire Apple article for your reference, so that you can familiarize yourself with all the important information related to this topic.
> Request a refund for apps or content that you bought from Apple - Apple Support
We have a community for English here: discussions.apple.com.
Since you’ve posted in English, we’d be happy to see you join us there.
Best regards and good luck.
○ Apple Support ○ Apple-ID oder Passwort vergessen ○ Abrechnung und Abonnements ○ Reparatur ○ Ersatzteile ○
Hello evelina51,
The people reading this are just users and are here to help with technical questions. We are not customer feedback from Apple.
Please contact the credit bank linked to your Apple Pay in your case. You can request a chargeback there if the bank's deadlines / options have not yet expired.
> Get a refund for purchases made with credit or debit cards using Apple Pay - Apple Support
> Rückerstattung für Einkäufe erhalten, die mit Kredit- oder Debitkarten mit Apple Pay getätigt wurden
I would like to provide you with the entire Apple article for your reference, so that you can familiarize yourself with all the important information related to this topic.
> Request a refund for apps or content that you bought from Apple - Apple Support
We have a community for English here: discussions.apple.com.
Since you’ve posted in English, we’d be happy to see you join us there.
Best regards and good luck.
○ Apple Support ○ Apple-ID oder Passwort vergessen ○ Abrechnung und Abonnements ○ Reparatur ○ Ersatzteile ○
Refund - cancellation
