Bought a season of old Miami Vice and the audio is only in German.

It can be frustrating when the content doesn't match the language you expected, especially after being clearly advertised in a different language.

Reach out to Apple Support Tel.: 0800 6645 451 (DE) directly and explain the problem you're facing. They should be able to investigate the issue and provide a solution or refund if necessary.

Ensure that your device language settings are set to English (or the desired language) and that you have not accidentally selected German as the default language.

Make sure your Apple TV software is up to date. Sometimes, software updates can fix bugs or issues with content playback.

Double-check the content details on the Apple TV store to see if there are any specific language limitations or region restrictions mentioned.

If all else fails and the content is not as described, you can request a refund through the Apple support channels.

Remember, it's essential to be persistent and clear when communicating with customer support to ensure that your issue gets the attention it deserves. Hopefully, you can get this situation resolved and either enjoy the content as expected or receive a refund.

Eine Rückerstattung für Apps oder Inhalte anfordern, die bei Apple gekauft wurden - Apple Support (DE)

Viel Glück!

I also had the problem with a film I sent feedback via this link https://www.apple.com/feedback/ I think it took two weeks to add the German language

Hallo JagoAH,

das ist ärgerlich und sollte eigentlich nicht sein. Ich schlage vor, du arbeitest Dich mal durch die folgenden Support-Dokumente von Apple, um Dein Problem zu lösen:

• Festlegen von Audiosprachen für geladene Objekte - Apple Support (DE) und

• Untertitel oder Sprachen für Videos in der Apple TV App oder im iTunes Store ändern - Apple Support (DE)

Roland

Hallo,

du bist hier in der deutschen Community. Um die Kommunikation effizient zu gestalten, möchten wir dich bitten, hier in Deutsch zu posten. Solltest du sprachliche Probleme haben, benutze eine Übersetzungshilfe wie DeepL oder Google/Apple Translate. Solltest du lieber in Englisch posten wollen, bitten wir dich, in die englische Community zu wechseln.

LG, Dutchman