Log out is not possible without security questions

I have forgotten my security questions and i can not reset them.and the support chat told me i should use a new one but in order to log out from this one in my phone i have to know them!!!


im so frustrated

Gepostet am 28. Sept. 2023 02:24

Antworten
1 Antwort

28. Sept. 2023 03:03 als Antwort auf ava74

Greetings!


We appreciate your post in the Apple Support Community. I'm really sorry to hear about your frustration. It sounds like you're in a bit of a catch-22 situation. If you cannot remember your security questions and the support chat suggested using a new account, maybe you could try accessing your account from another device or browser where you're not logged in. This way, you won't need to log out from your phone. Hope this helps!


For English speakers, we have a dedicated community right here: discussions.apple.com. Since your message is in English, we warmly invite you to join us in that community.


Thank you!

Dieser Thread wurde vom System oder dem Community-Team geschlossen. Du kannst alle Beiträge positiv bewerten, die du hilfreich findest, oder in der Community nach weiteren Antworten suchen.

Log out is not possible without security questions

Willkommen in der Apple Support Community
Ein Forum, in dem Apple-Kunden sich gegenseitig mit ihren Produkten helfen. Melde dich mit deinem Apple Account an, um Mitglied zu werden.