Since I have moved to a eSIM on my Iphone 14 pro even with data roaming switched off, I'm still getting billed from service provider due to data leak over this eSIM. Any idea how we can stop this data leak over the eSIM?
iPhone 14 Pro
Greetings!
We appreciate your post in the Apple Support Community. If you're experiencing unexpected data usage on your eSIM even with data roaming turned off, follow these steps:
Check app data usage and disable background app refresh for unnecessary apps.
Reset cellular data usage statistics in settings.
Contact your service provider to investigate unexpected charges.
Disable data for the eSIM in settings.
Ensure your carrier settings are up to date.
Use Airplane Mode with Wi-Fi when needed.
Review app settings for background sync.
Working with your service provider is crucial to identify and resolve any data usage and billing issues.
For English speakers, we have a dedicated community right here: discussions.apple.com. Since your message is in English, we warmly invite you to join us in that community.
Thank you!
○ Apple Support ○ Hotline: Tel.: 0800 6645 451 (DE) ○ 0800 220325 (AT) ○ 0800 00 1853 (CH) ○
Greetings!
We appreciate your post in the Apple Support Community. If you're experiencing unexpected data usage on your eSIM even with data roaming turned off, follow these steps:
Check app data usage and disable background app refresh for unnecessary apps.
Reset cellular data usage statistics in settings.
Contact your service provider to investigate unexpected charges.
Disable data for the eSIM in settings.
Ensure your carrier settings are up to date.
Use Airplane Mode with Wi-Fi when needed.
Review app settings for background sync.
Working with your service provider is crucial to identify and resolve any data usage and billing issues.
For English speakers, we have a dedicated community right here: discussions.apple.com. Since your message is in English, we warmly invite you to join us in that community.
Thank you!
○ Apple Support ○ Hotline: Tel.: 0800 6645 451 (DE) ○ 0800 220325 (AT) ○ 0800 00 1853 (CH) ○
Hallo,
es wäre sinnvoll, die Frage zu präzisieren. Roaming bezieht sich darauf, dass du in einem fremden Netz unterwegs bist und dieses nutzt, z. Bsp. wenn du im Ausland bist. In der EU/Weltzone 1 wirst du beim regulierten Roaming Tarif nach deinem Inlandstarif abgerechnet. Roaming bezieht sich dabei auf die Datenverbindung und auf das Telefonnetz. Selbst wenn du die Internetverbindung unterbrichst, können die Systemdienste Daten über das Internet verbrauchen. Das kannst du nicht beeinflussen. Die einzige Möglichkeit bestünde darin, das Handy in den Flugmodus zu versetzen oder auszuschalten.
LG, Dutchman
Data usage when data roaming is disabled on the eSIM
