Benutzerprofil für Benutzer: ChrizzM
ChrizzM Autor
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iCloud gelöschte Dateien wiederherstellen

Hello everyone, I am looking for help after making a serious mistake. I deleted my documents and desktop in the iCloud because I no longer wanted them there. I left other folders with their files.

I received an error message, pressed delete again and then it worked: unfortunately too well. Individual files were deleted from the folders I wanted to keep, which I hadn't noticed. In the Restore files section, I deleted everything straight away to clean up thoroughly - instead of leaving it for 30 days.

Now the files that I urgently need again have also disappeared. Is there a way to get them back and if so, how?

Thanks for your help!


Translated with DeepL.com (free version)

MacBook Pro 16″, macOS 14.4

Gepostet am 27. März 2024 09:40

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Benutzerprofil für Benutzer: PreCognition
PreCognition
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Gepostet am 27. März 2024 10:09

Hello ChrizzM


Thank you for reaching out in the Apple Support Community. I'm sorry to hear that you accidentally deleted important files from your iCloud and then emptied the trash, neglecting to leave the files in the "Restore files" section for 30 days. Unfortunately, it's possible that the files you deleted may not be recoverable now.


I recommend reaching out to Apple Support and explaining the situation. They may have specialized tools or options that could assist you in recovering the deleted files.


In the future, it's important to exercise caution when deleting files, especially if they are important. Additionally, remember to leave deleted files in the "Restore files" section for at least 30 days before permanently removing them.


We also have an English-speaking community on discussions.apple.com. Since you've posted in English, we'd be delighted to have you join us there.


I hope you find a solution to your problem. Good luck!


○ Apple Support ○ Hotline: Tel.: 0800 6645 451 (DE) ○ 0800 220325 (AT) ○ 0800 00 1853 (CH) ○ 

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Frage gekennzeichnet als Höchstrangige Antwort
Benutzerprofil für Benutzer: PreCognition
PreCognition
Community+ 2025
Stufe: Stufe 9
58.552 Punkte

27. März 2024 10:09 als Antwort auf ChrizzM

Hello ChrizzM


Thank you for reaching out in the Apple Support Community. I'm sorry to hear that you accidentally deleted important files from your iCloud and then emptied the trash, neglecting to leave the files in the "Restore files" section for 30 days. Unfortunately, it's possible that the files you deleted may not be recoverable now.


I recommend reaching out to Apple Support and explaining the situation. They may have specialized tools or options that could assist you in recovering the deleted files.


In the future, it's important to exercise caution when deleting files, especially if they are important. Additionally, remember to leave deleted files in the "Restore files" section for at least 30 days before permanently removing them.


We also have an English-speaking community on discussions.apple.com. Since you've posted in English, we'd be delighted to have you join us there.


I hope you find a solution to your problem. Good luck!


○ Apple Support ○ Hotline: Tel.: 0800 6645 451 (DE) ○ 0800 220325 (AT) ○ 0800 00 1853 (CH) ○ 

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iCloud gelöschte Dateien wiederherstellen

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