Move data from Android option doesn't appear

I am trying to love data from my android phone to my new iphone 8. The issue O have is that optoon move data from android is not appearing in the inital screen data & apps.

iPhone 8, iOS 14

Publicado el 18/09/2021 10:29 a.m.

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Pregunta marcada como Respuesta mejor clasificada

Publicado el 18/09/2021 10:38 a.m.

Hola! Un gusto saludarle y bienvenid@ a las comunidades de Apple en Español!



Lets try these steps, I am sure may help you!



Restart both devices.

Try to set up your iPhone with out Apple ID, just to check the software version.

Once you're in settings, make sure the iPhone has IOS 14.8

Also make sure the iPhone storage is enough for the data transfer.

After you update the iPhone, go to settings- general- reset- reset all content and settings, then go ahead and try to migrate the data again.

Also remember you'll need to download the app "move android to IOS" from play store.


If issue persist, make sure both are connected to the same wifi network and have bluetooth enabled.

Also check in the android if has some anti virus software that may cause the not connection to each other, VPN, reinstall the app...


If issue remains, I would transfer data manually.


https://support.apple.com/en-us/HT205063


Regards!

1 respuesta
Pregunta marcada como Respuesta mejor clasificada

18/09/2021 10:38 a.m. en respuesta a Virjiro

Hola! Un gusto saludarle y bienvenid@ a las comunidades de Apple en Español!



Lets try these steps, I am sure may help you!



Restart both devices.

Try to set up your iPhone with out Apple ID, just to check the software version.

Once you're in settings, make sure the iPhone has IOS 14.8

Also make sure the iPhone storage is enough for the data transfer.

After you update the iPhone, go to settings- general- reset- reset all content and settings, then go ahead and try to migrate the data again.

Also remember you'll need to download the app "move android to IOS" from play store.


If issue persist, make sure both are connected to the same wifi network and have bluetooth enabled.

Also check in the android if has some anti virus software that may cause the not connection to each other, VPN, reinstall the app...


If issue remains, I would transfer data manually.


https://support.apple.com/en-us/HT205063


Regards!

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Move data from Android option doesn't appear

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