Reembolso App Store

Here is a text in English explaining what happened, which you can use to send to Apple's support team.

Subject: Issue with App Subscription and Denied Refund Request

Dear Apple Support Team,

I am writing to you today to request a re-evaluation of my refund request, which was unfortunately denied twice. I believe there was a misunderstanding and I hope you can reconsider my case.

On 07/08 I signed up for a free trial of an app called lenfontes. The trial period was for 3 data Free I admit that I forgot to cancel the subscription before the trial ended.

The app charged my account for the amount of R$ 174.00 on 07/08, a very early hour, leaving me no time to cancel the subscription. I was not notified that the free trial was ending and that my card would be charged. I have checked my email and notifications, and I did not receive any alerts from Apple or the app developer warning me that the subscription would be automatically renewed.

This charge was a significant and unexpected financial burden for me. The money debited from my account was intended for an important course that I was preparing to take. As a result of this debit, I have now lost my opportunity to enroll in this course.

I have submitted all the necessary evidence and explanations for my previous refund requests, but they were denied. I was told that the decision was final, but I am now reaching out to you as a last resort. The lack of a notification prior to the charge is a serious issue that affected me directly.

I would appreciate it if you could review my case and consider issuing a full refund for this charge.

Thank you for your time and understanding.

Sincerely,

daniel *****

*****

#reembolso #apple #suport

[Título alterado pelo Moderador] 

Título Original: DINHEIRO NÃO REEMBOSADO!