Thread wurde vom System oder vom Community-Team geschlossen.

Has the iTunes backup location or workflow changed?

I had a strange issue yesterday when I wanted to create a new backup of my iPhone to a new laptop. On the old laptop the backup location could be found in "C:\users\<username>\AppData\Roaming\Apple Computer\MobileSync\Backup\" as described in [1]. But apparently some things have changed, although the backup was successful there's no such folder "MobileSync". I see only these 5 folders:

  • iTunes
  • Logs
  • Preferences
  • SyncNotifier
  • SyncServices


And the only folder containing a significant amount of data is "iTunes" with the downloaded iOS 14.3 update with a size of 4.23 GB (I wanted to update it via iTunes). However, the iPhone recovery worked well because the update had failed and I actually had to restore it. This went a little different than before, I believe. After the OS had been restored all the apps seemed to be downloaded again, none of them were on the phone. Is that true? And if the folders "MobileSync\Backup" don't exist anymore is it sufficient to just backup the folder "...\Roaming\AppleComputer" in order to have a working backup of my computer's hard drive?


Any pointers are highly appreciated.


[1] https://support.apple.com/de-de/HT204215

iPhone 6s, iOS 14

Gepostet am 05. Jan. 2021 09:02

Antworten
Frage gekennzeichnet als Höchstrangige Antwort

Gepostet am 06. Jan. 2021 17:28

Hello!


Thanks for posting your question in the Apple Support Communities. 


We have a Community for English speakers here: Official Apple Support Community


Please feel free to join and post your question there, or repost your question in German here: Offizielle Apple Support-Community


Have a nice day!

2 Antworten
Frage gekennzeichnet als Höchstrangige Antwort

06. Jan. 2021 17:28 als Antwort auf ebl_user

Hello!


Thanks for posting your question in the Apple Support Communities. 


We have a Community for English speakers here: Official Apple Support Community


Please feel free to join and post your question there, or repost your question in German here: Offizielle Apple Support-Community


Have a nice day!

08. Jan. 2021 08:43 als Antwort auf MartinMu

Danke für die Info, ich hatte tatsächlich nicht realisiert, dass ich in zwei verschiedenen Foren gepostet hatte. Meine Frage wurde auch bereits beantwortet.

Mir war nicht bewusst, dass sich die Speicherorte unterscheiden abhängig davon, ob man iTunes direkt von Apple oder vom Microsoft Store installiert hat. Das ist nicht so richtig eindeutig in der Hilfeseite, finde ich. Aber wenn man genauer liest, findet man die Antwort.

Has the iTunes backup location or workflow changed?

Willkommen in der Apple Support Community
Ein Forum, in dem Apple-Kunden sich gegenseitig mit ihren Produkten helfen. Melde dich mit deinem Apple Account an, um Mitglied zu werden.