Migrate WhatsApp from Android to iOS

Hi. I would like to ask if anybody has been in the same situation as me. I encountered some issues while migrating from android to iOS using move to ios app. My goal was to transfer my whatsapp chats to my first iphone from my Android. When I did the process the first time, it was really slow, taking 17 hours, but eventually transferred. But as soon as I created my Apple ID, downloaded WhatsApp on my iphone, the backup from my android appeared but got stuck in the middle and gave me an error. As soon as I rebooted the phone and tried again, this time entering whatsapp no backup was found and my chats were not there. So I tried resetting my iPhone again and restarting the transferring from my old android all over again, and the process lasted less because i had deleted a lot of data meanwhile. The thing is that as soon as I tried the process again, 2 times, my just initiated iphone wouldn’t detect any backup from android anyway. I wonder if you know how to solve this and if this could be caused by something like the fact that my Apple ID is already created and associated to the phone number I’m using from WhatsApp or something. I really have no idea, being a new ios user. Thank you in advance


[Betreff vom Moderator bearbeitet]

Gepostet am 05. März 2023 03:24

Antworten
1 Antwort

05. März 2023 03:57 als Antwort auf barbypirr

Hi,


It sounds like you've encountered some difficulties in transferring your WhatsApp chats from your Android device to your iPhone using „Move to iOS“. Here are some possible solutions:



  • To transfer your WhatsApp chats from Android to iPhone, at least iOS 15.5 and Android 5 must be installed on your devices.
  • Regarding the issue with the Move to iOS app, it's possible that the process may have been interrupted or the backup may have become corrupted during the transfer. You could try resetting both devices and attempting the transfer again, ensuring that both devices have sufficient battery and are connected to a stable Wi-Fi network.



If you continue to encounter issues, I would recommend contacting Apple Support or WhatsApp Support for further assistance.



PS: You are using the German Apple Support Community. Next time, please use the English one…


Dieser Thread wurde vom System oder dem Community-Team geschlossen. Du kannst alle Beiträge positiv bewerten, die du hilfreich findest, oder in der Community nach weiteren Antworten suchen.

Migrate WhatsApp from Android to iOS

Willkommen in der Apple Support Community
Ein Forum, in dem Apple-Kunden sich gegenseitig mit ihren Produkten helfen. Melde dich mit deinem Apple Account an, um Mitglied zu werden.