iTunes crashes when trying to play movies in Windows 10 PC

Hi all,

I have the latest version of iTunes (12.10.4.2) on a Windows 10 laptop. I have uninstalled and reinstalled iTunes and it continues to crash every time I try to play any of my movies (all downloaded to the PC). The crash occurs immediately after pressing play or double clicking the movies, no video or sound at all

Windows and drivers are all up to date and the computer exceeds the hardware requirements for iTunes (https://www.apple.com/itunes/)

Anyone has any idea what else to do?

PS: I´ve installed iTunes from the apple webpage and from the Microsoft store and both crash as described

All the best,

Zimmm72